2. We wanted to run some numbers to see if videoconferencing would cut down on the expense of traveling to and from our main office. We know what we spend in travel charges, could you help us get the other number? Answer

3. Our school district needs to replace our phone system and we heard that using our computer network might be the way to go. Can you tell us the benefits of a system like this? Answer

4. We are upgrading our network and need to be advised. Can you guys help us out with this? Answer

5. We want to go wireless in several of our buildings and outside of the buildings as well. Can Ednetics look at the area that we want to be part of the wireless network and tell us the best way to do it? Answer

6. What is the advantage of getting Ednetics CompleteCare? Answer

7. What is the advantage of pre purchasing Technology Support Hours? Answer

8. If we get unlimited phone and email support with Ednetics CompleteCare, will we have to explain our problem to a new person each time communicate? Answer

9. We are struggling with updating our software licenses, the products have changed and we are a little overwhelmed. Can you help us decide what we need? Answer

10. I know that we want to purchase a new printer and I know how much we have to spend, can you help me choose the best printer for a certain amount? Answer

11. Our school already has technology support staff. Why should we call Ednetics? Answer

12. We use our computer labs every day. How can you work around us? Answer

13. How can Ednetics save our school money? Answer

answers
1. Ednetics will look at the whole problem and give our advice for the best solution. We’ll look at each piece of existing equipment and use it when appropriate. We will also steer you away from building on equipment that has become obsolete so that your purchasing plan is current. We can build a phased plan in order to meet the budget. Our engineers are experts in helping you use what you have without compromising future plans.

2. Yes. We can price out a turnkey video conferencing solution for you and help you do a comparison to how you are currently operating.

3. IP telephony is an excellent choice for any institution with multiple locations and for those looking to consolidate or integrate services. You can experience the benefits of this system by scheduling a demonstration at the Ednetics office closest to you.

4. We are so glad you asked. Bringing Ednetics in at the beginning of a network upgrade means that an experienced team of network specialists is advising you every step of the way.

5. Ednetics will perform a wireless network site survey to determine the optimal layout for the wireless network. A site survey takes place onsite and includes specialized methods that insure complete coverage and a strong signal. We won’t install wireless network equipment without this important step.

6. Ednetics CompleteCare is the best way for your school to integrate with the Ednetics team. In addition to receiving expert technology planning, you will also have access to Ednetics engineers for technical support, reduced on-site support rates with the ability to pre purchase on-site support time, and options for preventative maintenance and remote support. Ednetics CompleteCare is designed so that there is nothing stopping you from calling for help whenever you need it.

7. By pre purchasing Support Hours your school can save up to 39% on our standard support rates. Many schools also like to use pre purchased Support Hours as a way to budget Ednetics on-site support services over the course of a year.

8. Absolutely not. When you call the Ednetics support line, your technical problem will be assigned an engineer who will own the case from start to finish. If additional support engineers are needed to resolve the issue, the case owner will bring them up to speed on the details of the case. You get the expertise of a team of engineers and the convenience of one point of contact.

9. We can help. Our account managers keep up with licensing programs, specs and pricing advantages. Ednetics is a great resource for this kind of thing and also on upcoming software releases, feature comparisons and industry trends. Take advantage of having an expert source and call Ednetics for your software needs.

10. Ednetics account managers are great at product comparisons. We can help you get the best equipment within your budget.

11. The Services provided by Ednetics can be used very effectively with your school’s technical personnel. Most of our services are designed to supplement and extend your school’s in-house expertise.

12. Ednetics goes to lengths to have our work fit within your schedule. Installation can be scheduled for evenings, weekends and during school holidays and summer vacations.

13. Our education focus has given us substantial experience finding Solutions that work well in academic environments. We use this knowledge to help your school make appropriate decisions on how to implement technology. Other advantages such as our project-based improvements and focus on sustainable systems will give your school a better return on technology investments.

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